General Shipping Notice
We are not offering International Shipping at this time. We apologize for the inconvenience. All orders are shipped in full. If you place an order that includes a unit on pre-order, the entire order will be shipped per the pre-order date.
For Customer Care, feel free to email us at firstname.lastname@example.org
Our hours of operation are 9am-6pm EST.
We are committed to responding to all inquiries within 24 hours.
We ship UPS. If a signature is required for delivery, please note that on your purchase. Please allow 7-12 business days for your order. A shipping and handling fee of $9.95 is applied to all U.S. orders.
Please note, we do not offer gift wrapping. We do not ship more than 5 pieces in a single shipment. Any notes entered on an order will not be applied to the shipment.
We do not ship to PO box. Any order placed with a PO Box Ship To address will not be processed.At this time we only ship to US
Returns & Exchanges
We accept returns within 30 days from the day the merchandise is received.
Customers are responsible for the shipping cost of a regular return within the 30 days it was received.
The merchandise must be returned in the exact condition in which it was shipped in order to receive a refund.
Returns are subject to a 10% restocking fee. Please contact email@example.com to request a return.
All discounted items (including promo codes, sales and holiday discounts) are final sale and cannot be returned at any time.
Damaged items must be returned or exchanged within the 14 days it was received. We do not accept damaged items after the 14 days has passed.
Please contact firstname.lastname@example.org to return an order.
If for any reason your order is to be delayed, due to stock, payment or otherwise, we will contact you immediately via email or phone.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
To unsubscribe from Danielle-nicole.com emails https://manage.kmail-lists.com/subscriptions/unsubscribe?cy=SgTRe5
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at email@example.com or by mail using the details provided below:
[Re: Privacy Compliance Officer]
USPA ACCESSORIES LLC DBA CONCEPT ONE ACCESSORIES
1 EAST 33RD STREET 8TH FLOOR
NEW YORK, NY 10016
This site, any portion of this site, or the products it sells may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose that is not expressly permitted by USPA ACCESSORIES LLC DBA CONCEPT ONE ACCESSORIES.